K9 Chase: Fox Thief Run - Support

Thank you for playing K9 Chase: Fox Thief Run!

If you experience any issues, have questions, or would like to provide feedback, please contact us.

Support

Email: dev.cuongtrinh@gmail.com

Common Issues

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Please ensure your device has an active internet connection and try again later.

In-App Purchases

If you purchased an item but did not receive it, please try the following:

  • Restart the game and check your account again.

  • Make sure you are signed in with the same Apple ID used for the purchase.

  • Use the "Restore Purchases" feature if available.

If the issue persists, please contact support and provide:

  • Your Apple transaction receipt (if available)

  • Device model

  • iOS version

  • Description of the issue

We will review your request and assist you as soon as possible.

Game progress lost

If you reinstall the game or switch devices, local progress may not be recoverable.

Performance issues

Please close background applications and restart the game.

Feedback

We welcome suggestions and bug reports. Please contact us by email and include:

  • Device model

  • iOS version

  • Description of the issue

Thank you for supporting K9 Chase: Fox Thief Run.

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